Privacy Policy

Last updated: October 22, 2026  ·  Effective: September 17, 2026

Our promise: You are our customer, not our product. We never sell your personal data. We collect only what we need to provide the service.

1. Who We Are

Pausely ("we", "our", "us") is a subscription management application for iOS. We are the data controller for personal data collected through this app and website.

Data Controller Contact:
Email: pausely@proton.me
Privacy enquiries: pausely@proton.me

2. Information We Collect

Information you provide

Information collected automatically

Screen Time data (optional)

With your explicit permission, we use Apple's Screen Time API to show how much you use each subscription, so we can calculate what it costs per hour. The detailed usage data is processed on your device by Apple's frameworks. Only the total minutes of use for each subscription are saved to your account.

Gmail integration (optional)

Your emails never leave your phone. Email content is fetched and processed entirely on your device. Only the extracted subscription details (service name, amount, billing date) are saved to your account.

If you choose to connect your Gmail account, Pausely uses Google's Gmail API with read-only access to detect subscription receipts automatically.

Pausely's use of information received from Google APIs adheres to the Google API Services User Data Policy, including the Limited Use requirements. We do not use Gmail data for advertising, profiling, or any purpose other than subscription detection.

3. Legal Basis for Processing (GDPR)

Processing activityLegal basis
Providing the app and account managementContract (Art. 6(1)(b) GDPR)
Sending transactional emails (auth, billing)Contract (Art. 6(1)(b) GDPR)
Security, fraud prevention, debuggingLegitimate interests (Art. 6(1)(f) GDPR)
Marketing communicationsConsent (Art. 6(1)(a) GDPR) — opt-in only

4. How We Use Your Information

We do not use your data for advertising, sell it to data brokers, or use it for automated decision-making with legal effects.

5. Data Storage and Security

6. Sub-processors and Third Parties

We share limited data with these trusted service providers:

ProviderPurposeData sharedLocation
Supabase Inc.Database & authenticationAccount data, subscription dataUS / EU (your region)
Apple Inc.App distribution, StoreKit paymentsApp Store purchase dataUS
Google LLCGmail API (optional, read-only)None — email content processed on-device only; no email data reaches our serversUS
Google LLC and each service's own websiteService logos shown in the appOnly the service's web address (for example netflix.com) and, as with any web request, your device's IP address. No account or subscription details.US / varies

We do not use Meta, Google Analytics, Firebase, Amplitude, or any advertising SDK.

All sub-processors are bound by Data Processing Agreements (DPAs) and must comply with GDPR where applicable.

7. Your Rights

You have the following rights regarding your personal data:

To exercise any right: in the app via Profile → Settings → Privacy, or by email to pausely@proton.me. We respond within 30 days (72 hours for urgent GDPR requests).

You also have the right to lodge a complaint with your local data protection authority (e.g. ICO in the UK, your national DPA in the EU).

8. Data Deletion

You can delete your account and all associated data:

Requests by web form or email are completed within 30 days. Anonymous cancellation-difficulty ratings you submitted are kept without any link to you, and we keep a record that a deletion took place, without personal data.

9. International Data Transfers

Your data may be processed outside your country of residence (including the United States). We ensure appropriate safeguards are in place via Standard Contractual Clauses (SCCs) and Data Processing Agreements with all sub-processors.

10. Children's Privacy

Pausely is intended for users aged 16 and over. When you create an account, we ask you to confirm your date of birth to check you meet this minimum age. We use it only to check eligibility and do not store it; we keep a record that you confirmed you are 16 or older, when you confirmed it, and the policy and app version at the time. We do not knowingly collect personal data from anyone under 16. If you believe a minor has created an account, contact us at pausely@proton.me and we will delete the account immediately.

11. Push Notifications

With your permission, Pausely shows notifications before upcoming renewals, before free trials end, and for your Pause Plan. They are scheduled on your device; nothing is sent from our servers. You can choose which ones you get in the app (Profile → Notifications) or turn them off in iOS Settings → Notifications → Pausely.

12. Cookies and Tracking

The Pausely iOS app does not use cookies. Our website uses only strictly necessary functionality (no tracking or advertising cookies). See our Cookie Policy for details.

13. Changes to This Policy

We will notify you of material changes via in-app notification or email at least 14 days before the change takes effect. The "Last updated" date at the top of this page reflects the most recent revision.

14. Contact

Privacy enquiries: pausely@proton.me

Data deletion requests: pausely.app/delete

Response time: Within 48 hours for general enquiries; 72 hours for GDPR-specific requests.