Refund Policy

Last updated: October 23, 2026

In short: every Pausely purchase is made through the App Store, so Apple handles refunds. Cancelling stops future charges, and you keep Pro until the end of the period you paid for.

How to Request a Refund

Apple decides and pays refunds for App Store purchases. If something went wrong with Pausely (a bug, a charge you didn't expect), email us and we'll help you make the request.

Free Trial

The 7-day free trial costs nothing. Cancel at least 24 hours before it ends and you won't be charged. Pausely reminds you the day before your trial ends.

EU and UK Customers

You keep your legal 14-day right of withdrawal for digital purchases. You exercise it through Apple, using the steps above.

Cancelling

Open Settings → your name → Subscriptions → Pausely → Cancel Subscription. Cancelling stops future charges; you keep Pro until the end of the period you paid for.

Contact

Email: pausely@proton.me

Response time: within 48 hours